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Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done.
QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most important issue in business and society today: personal accountability.
The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.
The solution involves an entirely new approach. We can no longer ask, “Who dropped the ball?” “Why can’t they do their work properly?” or “Why do we have to go through all these changes?” Instead, every individual has to ask the question behind the question: “How can I improve this situation?” “What can I contribute?” or “How can I make a difference?”
Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.
Publisher : Tarcher
Publication date : September 9, 2004
Edition : 1st
Language : English
Print length : 160 pages
ISBN-10 : 0399152334
ISBN-13 : 978-0399152337
Item Weight : 10.4 ounces
Dimensions : 5.73 x 0.69 x 8.54 inches
Customers say
Customers find this book to be an excellent, quick read that provides a good guide for developing personal accountability. They appreciate how the author makes complex principles simple through story-based chapters, and one customer notes how the book packs a lot of content into few pages. Customers praise the book’s effectiveness in helping readers see success in all they do, and they value its storytelling approach, particularly how it uses anecdotes to make its points.
AI-generated from the text of customer reviews
